What to Expect

• Monday – Friday – 7:30 – 6:30 
• Saturday – 9:00 – 4:00
• Sunday – Lobby is Closed, Prearranged pick up and drop off 4pm – 6pm

We request pick up and drop offs to not occur Monday through Friday between 1pm – 3pm during our quiet time.

All new clients need to fill out our new client paperwork before their first stay.
We require all dogs to be up to date on the following vaccines. Please be prepared to show proof of vaccines before your reservation is confirmed.

• Rabies
• Distemper
• Parvo
• Bordetella

We require all cats to be up to date the following vaccinations. Please be prepared to show proof of vaccines before your reservation is confirmed.

• Rabies 
• FVRCP

All pets are required to be on a regular flea and tick prevention that doesn’t expire before the end of their stay. If the medication needs to be given during their stay, please let us know so we can administer for you.

At Cuddle Bugs Pet Resort, the health and safety of your pet is most important to us. All pets must be in good health and current on all required vaccinations prior to check-in. Pets must not have been exposed to any contagious or communicable diseases 30 days prior to their visit/stay at Cuddle Bugs. Please allow a 48 hour waiting period after giving vaccines to bring your pet to our resort for all services.

We are all inclusive and can provide everything necessary for your pet’s stay this includes food, bowls, beds, and blankets.
Customers are encouraged to bring their pet’s own food to avoid any stomach issues with their dog. Please bring all food and treats in a resealable bag or container.
We have plenty of beds and blankets here to keep your dog comfortable. If you would like to bring something from home for you pet you are welcome to do so as long as it is machine washable and non breakable.
Any item you bring for your pet’s stay must be labeled with your pet’s name.

You may pay the remaining balance of their stay upon pickup except on Sundays. We try not to collect payment on Sundays so these stays should be paid in full at drop off.
A staff member will review your pet’s stay with you at pick up. Please look over your pet’s items to assure all belongings are there.
If you decide to pick your dog up early from their stay, please give a 48 hours notice. If not you will be charged for the night you leave. We understand there are emergencies and this can be discussed with the staff on a case by case basis.

A $25 late pickup fee will be charged for every 30 minutes your dog is picked up late from daycare, not to exceed $50. If your dog is not picked up by 1 hour after closing, your dog will be boarded for the night and you can pickup the next morning. Your account will be charged a boarding fee in addition to the $50 late pickup fee.